Business Operations Impacted by Widening IT Skills Gap
Eight in ten organizations say their business operations are impacted by gaps in the skill sets of their IT staffs, according to new CompTIA research. The dynamic, fast-changing nature of technology and a lack of training resources are the biggest factors contributing to the skills gap, CompTIA’s State of the IT Skills Gap study reveals.
To close the gap, a majority of companies surveyed say they intend to devote more resources to training. IT skills shortcomings impact staff productivity (cited by 41 percent of responding companies), customer service and engagement (32 percent) and security (31 percent). It also impacts speed to market for IT businesses at a higher rate (34 percent) than other industries (20 percent).
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